Done-for-you · Real human team

Everything you need. Nothing you have to do.

Other services sell you software and call it a day. We sell you the outcome — a rising star rating, fewer angry customers, and your evenings back. Here's everything that's working for you in the background.

Done-for-you — because your time is worth more

Most tools sell you 'easier' — and still hand you another dashboard. We don't. We post every reply for you, so your only job is running your business.

  • Zero apps, zero dashboards, zero logins
  • A real team owns your account — not a queue
  • Posted directly to Google by us, in your name

Sounds exactly like you — because generic loses customers

Cut-and-paste replies signal you don't care. We capture your tone on a 15-minute call and refine it every week, so each reply reads like you wrote it yourself.

  • Onboarding call captures your voice and sign-off
  • Tuned weekly based on your feedback
  • Every reply written from scratch — never a template

Bad reviews handled before they hurt you

A negative review left silent for 24 hours costs you roughly 30% more lost bookings. We reply within the hour, in a tone designed to bring the customer back — not fight them.

  • Live sentiment scoring on every new review
  • Instant SMS + email alert to you
  • De-escalation tone proven to win customers back
  • Fake or defamatory reviews disputed with Google for you

Alerts that matter — silence on the rest

We only ping you when a human decision is needed. No buzzing during dinner, no notification fatigue — just the alerts that actually move the needle.

  • SMS the moment a 1- or 2-star lands
  • Email confirmation once we've posted the reply
  • Per-location rules so multi-site owners stay sane

A calmer Monday inbox

One short email every Monday: every review, every reply, your trend line, and what to celebrate. Nothing to log into. Nothing to chase.

  • All your wins in one screen, once a week
  • Reply to request a tone tweak — done same day
  • Monthly reputation report on Growth and Pro

Real humans, fast — because you'll need them one day

When something tricky lands (a former staff member, a viral complaint, a legal threat), you want a person — not a chatbot. We pick up.

  • Dedicated account manager on Growth and Pro
  • Quarterly strategy review on Pro
  • Never outsourced — your team is your team

Your words, locked in — no embarrassing mistakes

We never let a reply misspell a staff name, misquote a dish, or miss a house rule. Every detail you tell us is enforced on every reply forever.

  • Unlimited custom terms and brand phrases
  • House rules like 'always offer a refund for 1-star'
  • Staff names, allergens and dietary tags protected

Defence against the dirty stuff

Fake reviews, extortion, ex-staff smears — we've seen it all. We respond calmly, file the platform removal, and escalate to legal language only when it actually helps.

  • Evidence-based replies drafted by our team
  • Google / Yelp removal requests filed for you
  • Legal-tone escalation when warranted

Stop replying. Start growing.

14 days free, no card. Your first reply goes live within 24 hours — and you'll wonder why you ever did this yourself.